Box Not Arrived?
We have a 4 week shipping guarantee!
This means that if your box doesn’t arrive within 4 weeks of our shipping date (Most are faster) we will send a replacement free of charge via a tracked service. We will always try to send the same contents but they may differ if items are close to expiry date.
Please read before filling in the form!
Check the shipping date and claim date HERE first
1. For “Box Month Not Received” please check the contents of previous boxes here. If you are still not sure please enter the date of the payment for the box you didn’t receive.
Please read the notes before submitting!